Thursday, September 13, 2018

Informatics Assistant, Brazzaville WHO - World Health Organization Closing date: Tuesday, 25 September 2018



Informatics Assistant, 
Brazzaville  
WHO - World Health Organization 
Closing date: Tuesday, 25 September 2018

 Apply

Informatics Assistant - (1802707)  
Grade: G6
Contractual Arrangement: Fixed-term appointment
Contract duration: Two (2) years
: 

Job Posting

: Sep 12, 2018, 6:15:53 AM

Closing Date

: Sep 26, 2018, 5:59:00 PM

Primary Location

: Congo-Brazzaville

Organization

: AF/GMC General Management

Schedule

: Full-time  
IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings. 

OBJECTIVES OF THE PROGRAMME

The Information and Technologies Management Unit (ITM) provides information and technologies management services to WHO programmes, including the Inter Country Support Team Offices (IST), and 47 WHO country offices in the African region. The Unit is also responsible for the formulation, implementation, and coordination of ICT strategies and policies in the region.

DESCRIPTION OF DUTIES

Under the supervision of the Corporate & Health Information Systems Engineering and Support officer, the Health Information Systems Engineering & Support assistant will perform the following responsibilities--> Ensure system availability, functionality, accessibility and operational efficiency;--> Create and execute scripts;--> Perform backup and recovery duties;--> Monitor Database Applications Server's Health and tuning accordingly;--> Monitors the server Performance and activity;--> Implement security measures for software environments to prevent fraudulent use; escalate complex issues;--> Document all activities and produce reports;--> Maintain technical documentation;--> Provide assistance to user and application programmers on system software matters--> Act as first level support on specified application(s) (e.g.: OpenBee, Tableau, Power BI etc.) by identifying complex problems and proposing solutions. Ensure service quality is upheld;--> Monitor Key Performance Indicators (KPIs) using available Business Intelligence tools (e.g. POWER BI, TABLEAU); --> Contribute in developing AFRO Management dashboards based on GSM and other systems data collections;--> Coordinate activities towards expending the use of specified information systems and Business Intelligence platforms in the Office; --> Contribute in the administration of the GSM Regional Data Hub and in supporting the development of management reports when necessary.--> Contribute to the development, test and deployment of web applications on .Net/SharePoint/IIS environments--> Monitor the licenses being used at the Office, ensuring that all software being used on the Organization's computers is supported by a current license held by ITM;--> Assist clusters in the evaluation and/or deployment of new health technical systems and provide subsequent maintenance and support

REQUIRED QUALIFICATIONS

Education

Essential: Secondary School Diploma with some training in computer science, electrical engineering, information systems or related field, or equivalent in training and self-study.
Desirable: Microsoft Certifications Microsoft Certified Professional (MCP), ITIL (IT service management) certified, PRINCE2 certified

Experience

Essential: 8 years experience in Information Systems, Computer Science etc. Experience in database design & administration.
Desirable: TABLEAU Software, MS POWER BI and/or other dashboard creation/management solutions knowledge.

Skills

--> Demonstrated ability to effectively use different and complex methodologies related to programming, business intelligence tools, etc…; --> Thorough knowledge and experience in database (MS SQL Server) and collaborative tools (e.g. Documents Workflow Systems, MS SharePoint)

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of French
Desirable: 

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at XAF 12,774,000 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

OBJECTIVES OF THE PROGRAMME

The Information and Technologies Management Unit (ITM) provides information and technologies management services to WHO programmes, including the Inter Country Support Team Offices (IST), and 47 WHO country offices in the African region. The Unit is also responsible for the formulation, implementation, and coordination of ICT strategies and policies in the region.

DESCRIPTION OF DUTIES

Under the supervision of the Corporate & Health Information Systems Engineering and Support officer, the Health Information Systems Engineering & Support assistant will perform the following responsibilities--> Ensure system availability, functionality, accessibility and operational efficiency;--> Create and execute scripts;--> Perform backup and recovery duties;--> Monitor Database Applications Server's Health and tuning accordingly;--> Monitors the server Performance and activity;--> Implement security measures for software environments to prevent fraudulent use; escalate complex issues;--> Document all activities and produce reports;--> Maintain technical documentation;--> Provide assistance to user and application programmers on system software matters--> Act as first level support on specified application(s) (e.g.: OpenBee, Tableau, Power BI etc.) by identifying complex problems and proposing solutions. Ensure service quality is upheld;--> Monitor Key Performance Indicators (KPIs) using available Business Intelligence tools (e.g. POWER BI, TABLEAU); --> Contribute in developing AFRO Management dashboards based on GSM and other systems data collections;--> Coordinate activities towards expending the use of specified information systems and Business Intelligence platforms in the Office; --> Contribute in the administration of the GSM Regional Data Hub and in supporting the development of management reports when necessary.--> Contribute to the development, test and deployment of web applications on .Net/SharePoint/IIS environments--> Monitor the licenses being used at the Office, ensuring that all software being used on the Organization's computers is supported by a current license held by ITM;--> Assist clusters in the evaluation and/or deployment of new health technical systems and provide subsequent maintenance and support

REQUIRED QUALIFICATIONS

Education

Essential: Secondary School Diploma with some training in computer science, electrical engineering, information systems or related field, or equivalent in training and self-study.
Desirable: Microsoft Certifications Microsoft Certified Professional (MCP), ITIL (IT service management) certified, PRINCE2 certified

Experience

Essential: 8 years experience in Information Systems, Computer Science etc. Experience in database design & administration.
Desirable: TABLEAU Software, MS POWER BI and/or other dashboard creation/management solutions knowledge.

Skills

--> Demonstrated ability to effectively use different and complex methodologies related to programming, business intelligence tools, etc…; --> Thorough knowledge and experience in database (MS SQL Server) and collaborative tools (e.g. Documents Workflow Systems, MS SharePoint)

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of French
Desirable: 

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at XAF 12,774,000 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.