Radio Operator,
Herat, Afghanistan
Norwegian Refugee Council (NRC)
Closing date: Tuesday, 15 August 2017
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The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization specialized in assisting and advocating for the rights of refugees, returnees and internally displaced people (IDPs).
Job description
- Operate Motorola VHF, UHF and Codan HF radio systems, GPS/GSM tracking and associated web platform, email, Thuraya, mobile phone and internal phone systems; in English and local languages,
- Log all communications neatly and accurately,
- Maintain location boards tracking NRC staff and vehicles,
- Alert security focal point/s of important events, by monitoring internet, TV and radio news in English and Persian, as well as via security alert systems.
- Ensure that all radios and other communication equipment in the Radio Room are working properly, regular maintenance are done, and relevant inventory sheet is updated. Report the faults as they arise and get them fixed.
- Adhere to NRC policies, tools, handbooks and guidelines
- Assist with the implementation of the support function portfolio according to plan of action
- Prepare and develop status reports as required by management
- Ensure proper filing of documents
- Promote and share ideas for improvement of the support function
- Radio Operator should be aware of every single event or issue that happens during their duty.
- Radio Operator should check the Radio Room’s emails at least every ten minutes.
- Radio Operator is responsible for conducting an accurate and complete handover briefing, including all information that occurred during her/his duty or will impact a replacing (taking over) entity’s duties. The handover note should be passed on to the person replacing you and your immediate supervisor. Refer to Operator SOP for details.
- Radio Operator is responsible to communicate any problems he/she faces to immediate supervisor.
- Radio Operator should monitor EM-NET and TV stations and communicate any announcement or incident to the security department.
- Radio Operator is responsible for drafting and distributing SMS announcements to all staff at the request of a member of the security department, and announce the same information to all the drivers via VHF/UHF, and HF/Cell phone
Qualifications
- University Degree in relevant field
- A minimum of 2 years of non-profit or NGO work experience within international humanitarian assistance programs.
- Good knowledge in communications technology, including, satellite communications, cell phone, etc.
- Good knowledge of city, province of the assigned location, and much preferably western region, ability to read and interpret maps and operate Google maps or similar.
- Able to structure his or her thoughts and make an accurate and complete summary of a situation, under time pressure, at any time of day or night.
- Must display intelligent ability to arrange vehicle moves to make best use of available assets and time.
- High attention to detail and ability to neatly complete assigned paper work.
Education field
- Education title: University Degree in relevant field
Personal qualities
- Handling insecure environment
- Planning and delivering results
- Empowering and building trust
- Communicating with impact and respect
Language
- Dari
- Pashto
- English
We offer
- Monthly Salary based on NRC Afghanistan Salary Scale
- Top up Credit card on monthly basis
- Leave and Holidays accordingly Afghanistan Labow Law
Miscellaneous info
- Travel: Some travelling must be expected